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Terms and Conditions Deposit: The deposit must be returned with the signed agreement by the date specified. If not received by the date indicated may void this agreement. Set-Up: Our arrival to set-up is our decision. If you require us to set-up prior to our estimates we will require an additional fee. Please have someone available beforehand to show us where to set-up and pay the balance due. Balance Due: The balance due will be required before equipment is set-up NO exceptions can be made on site. Lost time or revenue because of the delay of final payment will be lessee's responsibility. NOTE: Ample time will be granted to produce final payment before agreement is voided. Operators: We will instruct proper and safe use of the equipment according to the supplied instructions, this term's agreement, and common sense. You must orientate any operators appointed by you if not available prior to start time. All attendants must enforce all safety and behavior rules. |
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Equipment Damage: By signing this agreement you accept full responsibility for the physical condition of the equipment while in your possession until we return to take control. You will be responsible for any repair to damage incurred while in your possession. Any repair to be made will be arranged by us and must be acceptable i.e. safety and esthetic acceptably. Complete replacement will be required if equipment is damaged beyond acceptable standards or stolen. Equipment Condition: During your possession, you must not allow food or beverage in or around the equipment. However if soiled i.e. face paint, dirt, debris, vomit, etc. you must clean it up immediately. Failing to do so will incur a $25.00 clean-up fee. Site: The set-up area must be clean, flat, uncluttered, safe, & well lit with ample room (including overhead height) for safe operation of all equipment. Property Damage: We cannot be responsible or liable for any damage to property due to set-up, removal, or operation. Labor: If contracted, our attendants are provided for the safe operation and supervision of the equipment only and not provided as baby sitters or security guards. Behavior: You are responsible for your guests. Understanding that threatening or abusive language, destructive or dangerous behavior will not be tolerated. You must take immediate corrective action or accept our decision to void the contract, cease operation, and leave your event with no recourse. Denied Participation: The operator at his/her discretion may deny participation to anyone for any reason, including, but not limited to…intoxication, behavior, size, medical condition etc. Late Arrival: Delays beyond our control i.e. highway construction, traffic, bad directions, flat tires, etc., which prevent an on time set-up will require a 15 minute grace period. Any arrival within that time will be considered on time. Any arrival on premise past 15 minutes (by our watch) may be compensated by either making up lost time by staying longer or crediting you on your next rental at our discretion. This term's agreement and all other provisions will remain in force and cannot be cancelled. Non-Performance: Star-Walk cannot be held liable for any loss either physical or monetarily above your deposit. Circumstances beyond our control such as sickness, breakdown, vehicle accidents, etc. may prevent us from fulfilling the agreement. Inclement Weather: When inclement weather occurs while inflatable equipment is in your possession, you must deflate and cover them with the supplied tarp(s). NOTE: All inflated equipment is effected by wind and moisture and must be deflated when raining or wind gusts over 25 mph. Any damage to the equipment will be your responsibility (only if our attendants are not present). A $25.00 drying fee for each inflatable, if not properly covered, will be levied. Liability Insurance: In the remote possibility that someone should file a claim your insurance will be primary coverage. If liability damages go beyond your coverage Star-Walk's liability insurance will make up any difference in damages according to the insurance policy or court awarded damages. Any deductible that is required in connection with any claim(s) either by your or our insurance is your responsibility. (NOTE: Star-Walk's insurance is a liability policy not a Medical Policy). Liability: We cannot be held liable for any injuries or damages whatsoever including incidental or consequential damages. This includes any damages that exceed the insurance policies limits, including but not limited to any loss or due to non-performance for any reason. Availability: Equipment is rented based on the signed agreement & deposits (first come first served). We may substitute similar equipment of equal value for any reason at our option with no recourse. Weather Cancellations: Inclement weather postponements will be allowed only if we are notified before we leave for your event which may be as early as 2 hours, depending on your location. However, once we leave for your event, set up or not, and bad weather occurs, there can be no refunds, guaranteed time extensions, or re-applied deposits if cancelled. Threatening weather: This agreement cannot be cancelled based on your or the media's weather guesses, forecasts, or judgments. Threatening weather is not considered inclement. Cancellations & Refunds: Any cancellations within 4 weeks of rental date cannot be refunded for any reason including weather or late arrivals. Deposits may only be applied to future reservations based on Rescheduling below. Rescheduling: We will do our best to reschedule your event if it is postponed in accordance with our policy. It must be rescheduled within 6 months to prevent forfeiture of the deposit. Rescheduling of an event is based on our schedule and equipment availability but cannot be guaranteed. Refunds can not be made because of scheduling conflicts. |
